Delivery Information
At Cushy Wax Melts, we understand the excitement of receiving your handmade wax melts promptly and in perfect condition. This page provides all the details you need about our delivery process.
Frequently asked questions
How long does it usually take for customers to receive their wax melts after placing an order?
Delivery times can vary, We aim to post your delivery within 24 hours of orders being placed.
What delivery options do you use?
We offer Royal Mail 48 Hour Tracked service to ensure your wax melts arrive safely and swiftly.
Are there any areas in the UK that you don't deliver to?
We deliver to most locations within the UK. If you have specific concerns about your location, please contact us.
What is the cost of delivery?
The cost for Royal Mail 48 Hour Tracked delivery is £3.65.
Can I track my order?
Yes, with our Royal Mail 48 Hour Tracked service, you'll receive a tracking number to monitor your delivery's progress.
What should I do if my order hasn't arrived?
If your order hasn't arrived within the expected timeframe, please contact us, and we'll investigate the issue.
Do you offer international shipping?
Currently, we only offer shipping within the UK. Please check back for updates on international shipping options.
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